After testing AI customer service tools for years, I’m seeing platforms in 2026...

https://wiki-fusion.win/index.php/Deloitte_AI_Pilots:_Why_Do_Only_25%25_Make_It_to_Production%3F

After testing AI customer service tools for years, I’m seeing platforms in 2026 hitting around 70% automation within the first week — not just helping reps but actually resolving issues on their own