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AI voice agents are improving phone support by cutting down end-to-end latency,...

https://penelopessmartdigests.talesignal.com/posts/how-do-function-calls-work-in-an-ai-voice-agent-for-refunds-and-orders

AI voice agents are improving phone support by cutting down end-to-end latency, making conversations feel more natural and faster. Features like barge-in let customers interrupt and steer the call without waiting

Submitted on 2026-08-18 16:47:47

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