Listen without rushing to fix things. Ask what would help today, and offer a...

https://franciscosgreatwords.iamarrows.com/how-do-i-talk-about-boundaries-without-making-it-sound-like-punishment

Listen without rushing to fix things. Ask what would help today, and offer a practical step, like sitting together while they make a call. You can say, “I’m here, and we can take this one step at a time.” Set kind boundaries