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Order cancellation is an inventory event as well as a customer-service event

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Pre-roll category mapping affects purchase-limit logic, inventory reporting, online menus, and state tracking. A category name that looks correct to a customer may still be mapped incorrectly for the operational or compliance workflow behind the POS

Tracking updates may introduce new fields, package behaviors, validations, or user steps. Adult-use retailers should review the change before it affects production, then test the corresponding POS workflow and monitor exceptions after release

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Route exceptions is more than a software setting. For a Massachusetts dispensary, it connects late stops, address issues, failed verification, and returned orders

A payment outage should not be treated as a general POS outage. The register, internet connection, payment processor, terminal, and integration can fail independently, and the response depends on which part of the chain is unavailable

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Medical and adult-use sales may share a counter, but they should not share an undifferentiated checkout procedure. Point-of-sale for Massachusetts dispensaries needs clear decisions about customer status, inventory, tax treatment, and reporting

Return-to-store delivery is more than a software setting. For a Massachusetts dispensary, it connects failed handoffs, returned stock, payments, and reconciliation