Voice AI can slip up with wrong answers, but catching errors early saves...

https://web-wiki.win/index.php/Voice_Agent_vs_Chatbot:_Which_One_Hallucinates_More_in_Support%3F

Voice AI can slip up with wrong answers, but catching errors early saves headaches. One way is adding a simple readback for order IDs to confirm they’re correct before moving on. Another is only accepting responses after verifying API success codes